Set up contact details and forms
Add site contact information and choose the fields visitors can use in submission forms.
Contact details and submission form options are set in different CMS areas. Check the selected site before changing either one.
Add contact details
- Open CMS → Site Settings → Contact in App and select Edit.
- In the main contact card, review the email address, phone numbers, address, and WhatsApp message used by site-wide contact actions. Add only details your organization wants visitors to see.
- If individual branches should appear on the public Contact page, add them under Branch contacts. You can leave this section empty when one main contact is enough.
- Use the content language selector to review the text for each enabled site language. Select Save when the details are complete.
Check the public Contact page, site-wide contact actions, and footer where they are used after saving. If a language is missing text, return to this page and select that language before editing it. Set up site languages explains how enabled languages work.
Choose submission form options
- Open CMS → Inbox → Submissions, then choose the Form Settings tab. This tab appears only when your site access allows form settings.
- Select Edit in Submission Form Settings.
- Set Company Name to Hidden, Optional, or Required, according to the information your team needs from visitors.
- Turn Media uploads on only if visitors should be able to attach one supported file to a submission.
- Select Save, then review a public form to confirm that its fields match your choice.
These options apply to the site's standalone and bundled submission forms. Form settings control what visitors can submit; CMS Inbox access controls which team members can review the submissions afterward.
Once forms are ready, follow Review submissions to find incoming messages and catalog inquiries.